1. Who We Are
TopServiceNowPartners.com is an independent ServiceNow partner directory that helps businesses discover, compare, and connect with ServiceNow implementation, consulting, service, reseller, and technology partners worldwide.
We are not affiliated with, endorsed by, sponsored by, or officially connected to ServiceNow, Inc. or any of its subsidiaries.
ServiceNow and related trademarks are the property of their respective owners.
2. Information We Collect
Information You Provide Directly
• Name, email address, phone number, and company name when submitting a contact or enquiry form
• Business requirements or project information submitted through partner enquiry forms
• Partner listing information, including company name, website, location, services, ServiceNow expertise, certifications, accreditations, and other business information submitted through Get Listed
• Messages, enquiries, or other information you send through our contact forms
• Information provided when requesting to claim, update, or manage a partner listing
Information Collected Automatically
• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on the website
• Referral source
• Click and interaction behaviour
• Cookie identifiers and session information
We may use Google Analytics 4 (GA4) and other analytics technologies to understand website usage and improve our content and user experience.
Information From Third Parties
We may collect business and partner information from publicly available sources, including:
• Official ServiceNow partner resources and partner directories
• Publicly available partner websites
• Public business directories
• Company websites and professional profiles
• Other publicly available business sources
3. How We Use Your Information
We may use the information we collect to:
• Help businesses find relevant ServiceNow partners
• Match enquiries with relevant ServiceNow partners based on their requirements
• Route qualified enquiries to relevant listed partners
• Respond to enquiries and requests submitted through our website
• Create, maintain, verify, and improve partner listings
• Improve website performance, user experience, and content relevance
• Analyze website traffic and user behaviour using analytics tools
• Send newsletters or marketing communications where you have opted in
• Prevent fraud, abuse, and misuse of our website
• Comply with applicable legal and regulatory obligations
4. Lead Sharing & Third-Party Disclosure
When you submit an enquiry requesting information about a ServiceNow partner or ServiceNow-related services, the information you provide may be shared with relevant listed ServiceNow partners for the purpose of responding to your enquiry.
Depending on the nature of your request, information may be shared with partners offering services such as:
• ServiceNow consulting and implementation
• ServiceNow managed services
• ServiceNow integration
• ServiceNow migration
• ServiceNow custom development
• ServiceNow support and administration
• ServiceNow training and advisory services
We do not sell your personal information to unrelated third parties for their own marketing purposes.
By submitting an enquiry form, you acknowledge that your information may be shared with relevant partners when necessary to fulfil your request.
5. Cookies & Tracking
Cookie Type | Purpose | Example Tool
Analytics | Understand website usage and user behaviour | Google Analytics 4
Functional | Support website functionality and remember preferences | WordPress / Website Platform
Marketing | Measure campaigns, attribution, or remarketing where applicable | Google Ads
You may be able to manage or disable cookies through your browser settings. Certain website functionality may be affected if cookies are disabled.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Our current retention practices include:
• Contact and enquiry submissions: retained for up to 24 months
• Analytics data: retained according to the configuration of our analytics properties
• Partner listing information: retained while the listing is active and for a reasonable period afterward for business and administrative purposes
Retention periods may vary depending on the nature of the information and applicable legal requirements.
7. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Opt out of certain forms of data sharing or processing where applicable
• Request information about how your personal information is collected and used
To exercise applicable privacy rights, contact us at:
info@topservicenowpartners.com
We may need to verify your identity before processing certain requests.
8. Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
These measures may include:
• SSL/HTTPS encryption
• Access controls
• Secure hosting and website infrastructure
• Administrative and technical safeguards
• Regular review of website and security practices
However, no method of transmitting or storing information online is completely secure. We cannot guarantee absolute security of information transmitted to or stored by our website.
9. Children’s Privacy
TopServiceNowPartners.com is intended for business professionals and organizations. It is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
10. Third-Party Websites
Our website may contain links to third-party websites, including ServiceNow partner websites and other external resources.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, data practices, or applicable legal requirements.
The Last Updated date at the top of this page indicates when the policy was most recently revised.
We encourage visitors to review this page periodically for updates.
12. Contact Us
TopServiceNowPartners.com
Email: info@topservicenowpartners.com