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Netsmartz – Powering Business Transformation

AI-First Enterprise Solutions & AI Agents
Rochester, NewYork, United States
Customer Satisfaction Score
5 out of 5
Headquarters
Rochester, NewYork, United States

About Netsmartz – Powering Business Transformation

Netsmartz is a ServiceNow partner helping organizations modernize operations, automate workflows, and improve experiences across IT, customer service, employee operations, and industry-specific functions. With 40+ certified ServiceNow engineers and 10+ years of ServiceNow delivery experience, Netsmartz provides end-to-end support from consulting and implementation through managed services, optimization, and ongoing platform support.

Partner Types / Services

Consulting & Implementation

ServiceNow Products / Expertise

Ai AgentsCustomer Service Management (CSM)Field Service Management (FSM)HR Service Delivery (HRSD)IT Asset Management (ITAM)IT Operations Management (ITOM)IT Service Management (ITSM)Now Assist and AI-powered workflowsSecurity Operations (SecOps)ServiceNow AI PlatformStrategic Portfolio Management (SPM)

Solution Areas

Customer WorkflowsEmployee WorkflowsIT Workflows

Industries

HealthcareManufacturingRetailTechnologyTelecommunications

AI & Automation Expertise

AI GovernanceAI StrategyNow Assist